How to set the default version of the communication and security clients for Windows

• Open Endpoint Manager
   
• Click ‘Settings’ > ‘Portal Setup’ > ‘Client Settings’
   
• Click the ‘Windows’ tab

 

Overview

• The ‘default’ version of a client is the one that will be installed on endpoints when you run an install task via Endpoint Manager.
   
• This is set to always fetch and install the latest version unless you specify otherwise.
   
• Once you have chosen the default version, it will be pre-selected in the following wizards and interfaces:
   
  • Device Enrollment - 'Devices' > 'Device List' > 'Enroll Device'
     
  • Bulk installations - 'Devices' > 'Bulk Installation Package'
     
  • Update additional packages - 'Devices' > 'Device List' > select a Windows profile >  'Install or Update Packages' > 'Update Additional Packages'
     
  • ‘Updates’ section of a Windows profile - 'Configuration Templates' > 'Profiles' > open a Windows profile > 'Updates' profile section
     
• You can also specify whether admins can change the client version when they perform one the activities listed above.
   
  • Leave the 'Enable change...' options disabled to prevent admins from installing a different version to the one you selected.
     
  • This avoids the possibility of admins installing older or incompatible versions of the clients.

Step-by-step process

• Open Endpoint Manager
   
• Click ‘Settings’ > ‘Portal Set-Up’
   
• Select ‘Client Settings’ > ‘Windows’
   
• You can choose the default version of the communication client (CC) and / or  Comodo Client Security (CCS)
   
• The rest of this article explains how to configure the default version of CC. The configuration options are similar for CCS too.

Communication Client

• Open the 'Communication Client' tab
   
• Click ‘Edit’ to change the settings:

 

Configure the following settings:

• Default Client Version – Choose which version of the agent should be installed or updated on managed endpoints. You can choose the version from the drop down:
  
  
  
  
  
  • Endpoint Manager will present the default version you choose here in the installation interfaces listed above.
     
  • The default, if you change nothing, is 'Latest - <version number>' (so Endpoint Manager will always present the most up-to-date version).
     
• ‘Enable change of version while…’ – Specify whether admins can install/update to a different version than you one you selected:
   
• ‘Enable change of version while installing’ – affects:
   
  • Device Enrollment - 'Devices' > 'Device List' > 'Enroll Device'
     
  • Bulk installations - 'Devices' > 'Bulk Installation Package'
     
• ‘Enable change of version while updating’ – affects:
   
  • Update additional packages - 'Devices' > 'Device List' > select a Windows device >  'Install or Update Packages' > 'Update Additional Packages'
     
  • ‘Updates’ section of a Windows profile - 'Configuration Templates' > 'Profiles' > open a Windows profile > 'Updates' profile section

The rest of this article shows the various places where the default client version is shown.

Device Enrollment

• Click 'Devices' > 'Device List' > 'Enroll Device'
   
• The default client is shown as follows:
   

Bulk Installations

• Click 'Devices' > ‘Bulk Installation Package’
   
• The default client is shown as follows:

 

Update additional packages

• 'Devices' > 'Device List' > select a Windows profile > 'Install or Update Packages' > 'Update Additional Packages'
   
• The default client version is shown as follows:
   

‘Updates’ section of a Windows profile

• Click 'Configuration Templates' > 'Profiles' > open a Windows profile > 'Updates' profile section
   
• The default client is shown as follows: