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How to set up alerts and notices in Service Desk

Category Service Desk

ticket Admin Panel Configure alert Closed email enable Notices send

Released 06/17/2020

Updated 06/17/2020

1490 views

How to configure ticket filters in Service Desk

Category Service Desk

ticket Admin Panel Filter service desk help topic enable auto change

Released 06/16/2020

Updated 06/17/2020

2031 views

How to modify your company profile and customize your support portal

Category Service Desk

Admin Panel Configure service desk profile new company disable information add enable logo site pages

Released 06/16/2020

Updated 07/24/2023

1793 views

How to enable or disable patch management in a Windows profile

Category profiles

Configuration templates windows profile Patch Management disable enable profiles

Released 06/03/2020

Updated 08/04/2022

1550 views

How to configure ticket submission in Communication Client

Category Devices

ticket service desk department enable Endpoint Manager Communication Clients Communication Client (CC) submission submit ticket synchronize department configure department ticket submission remove a department Communication Client tray icon UI settings

Released 06/02/2020

Updated 08/04/2022

1221 views

How to configure containment in a Windows profile

Category profiles

Configure containment windows windows profile profile endpoints Comodo Client Security (CCS) Virtual Desktop enable Endpoint Manager auto containment rules containment settings

Released 05/28/2020

Updated 12/03/2021

1766 views

How to take Remote Control of a device

Category Remote Control

Comodo Remote Control remote control device Two Factor Authentication enable Endpoint Manager

Released 05/15/2020

Updated 08/04/2022

2332 views

How to Enable TLS Encryption

Category Dome Antispam

Help enable TLS Encryption tutorial

Released 07/19/2018

Updated 07/07/2020

2185 views

How to Enable Portable Containment

Category Comodo Secure Web Gateway

containment enable Portable

Released 07/09/2018

Updated 07/03/2020

3279 views

How to Enable SSL Interception

Category Comodo Secure Web Gateway

enable SSL Interception SSL Encrypted Traffic

Released 07/09/2018

Updated 07/03/2020

3354 views