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How to manage Service Desk staff

Category Service Desk

Released 06/16/2020
Updated 06/17/2020
2279 views

How to block users in Service Desk

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
1740 views

How to create and send announcements to Service Desk staff

Category Service Desk

Released 06/15/2020
Updated 06/15/2020
1777 views

How to add staff and assign or reassign them to roles

Category User and Roles

Released 06/15/2020
Updated 06/16/2020
3845 views

How to view Xcitium and Service Desk audit logs in the portal

Category Xcitium Portal

Released 05/18/2020
Updated 08/09/2022
2292 views